How to Replace Your MP3 Player for Free

How to Replace Your MP3 Player for Free

sansa sandisk 2gb

I've had alot of problems lately with buying things and having them die for one reason or another. I've gotten rather good at calling customer service to have them replace it whether it is out of warranty or not.

Difficulty: Easy

Instructions

Things You'll Need:

·       phone

·       serial number/model number

·       date of purchase

·       where you purchased it

·       customer service number of the company you purchased it

1.      Step 1

customer service

The first thing you need to do is have all your information handy when you call customer service so that when they ask for it, its right there and it will be relatively quick.

2.      Step 2

shipping for free

Second is dial the customer service number and ask for tech support. Explain what is going on with the MP3 player and if they can't fix the problem (which in my case they couldn't) they will send a replacement and ship it to you absolutely free.

3.      Step 3

print your label off

Next they will have you print off a shipping label so you can ship it back to them and when they receive it they will send out your new replacement.

4.      Step 4

ebay and amazon

I've had this happen to two different Sansa Clips by Sandisk that I had bought at Christmas last year and one the volume button broke and weirdly enough a couple days after they shipped me a new one for that, the other one broke too. They didn't even question anything most companies will replace a defective item within the first year regardless of you having a receipt or not. I got the one of my Sansas off of Ebay and the other from Amazon. All they needed were the serial numbers and they had no problem replacing both of them.

5.      Step 5

be sure to check reviews on your MP3 player

I have to say Sansa is a really great company and I'm glad when I did reviews on MP3 players I went with them because they are so courteous and helpful. Always check reviews before making an important purchase it makes a world of difference.

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